Credit, Bonus, and discount management system
Considering that the customer is always the main asset of any group, attracting, maintaining and deepening customer loyalty has become one of the necessities of any business. The need to provide loyalty services in the form of credit and points and discounts and creating a customer club is one of the common and necessary methods for all busineeses. The variety of the product and to keep clients highly respected, is a must to use the automation systems.
Providing card based customer club services is very popular these days and one of the requirements for it, is the ease of membership, benefiting from its services at various levels of membership, including normal, privileged, special, and on top them, implementing business policies without human intervention.
“Samavat” totanpay
Totan Pay’s Samavat, which stands for Credit, Rating and Discount Management System, has provided the answer to this need. Presenting a membership card in the club and benefiting from its services at different levels of membership, including normal, privileged, special, and implementing business policies without the intervention of human resources, will enable the strengthening of relations between the business and its customers.
Using electronic cards and the platform of the country’s electronic payment system, Samavat has provided a special and privileged solution in this field, the use of which will surprise you.
Customer management system categorised based on three forms of credit, points and discounts
the type of customer
the type of service provider
the type of goods or services received
Integrated and centralized management of all heavenly functions centrally and online (ONLINE)
Ability to provide services based on electronic cards and other customer identification tools
Ability to define the customer relationship with the group of goods and services in service centers
Totan believes in providing the best support services to the customers. Totan acceptors can apply and follow up their requests using Totan’s Call Center
Channels to Totan’s call center
In this application, there is an acceptor service section that is active for Tutan acceptors. In this section, in addition to receiving reports and customer club services, acceptors can also submit and follow up on their support requests
Totan Customer Help Center experts answer all the problems and questions of Totan acceptors. Totan recipients can contact the center to raise their issues and to get informed about the process
By using the call center section on this site, Totan acceptors have access to the Totan Call Center system and can both raise their support needs, receive the required reports, and benefit from customer club services
Totan’s Call center
A bridge between acceptors and Totan
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